NHS 111 service
NHS 111 is a service that replaced NHS Direct to make it easier for you to access local NHS healthcare services in England. The purpose of NHS 111 is when medical assistance is required quickly but it not not a 999 emergency.
NHS 111 is a fast and easy to access healthcare services 24 hours a day, 365 days a year.
Calls are free from landlines and mobile phones.
Call 111 if:
- you need medical help fast but it’s not a 999 emergencye. a life-threatening situation
- you think you need to go to A&Eor need another NHS urgent care service
- you don’t know who to call or you don’t have a GP to call
- you need health information or general advice.
For less urgent health needs, contact family doctor or Pharmacist when they are open.
For immediate, life-threatening emergencies, continue to call 999.