NHS 111

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NHS 111

NHS 111 service

NHS 111 is a service that replaced NHS Direct to make it easier for you to access local NHS healthcare services in England. The purpose of NHS 111 is when medical assistance is required quickly but it not not a 999 emergency.

NHS 111 is a fast and easy to access healthcare services 24 hours a day, 365 days a year.

Calls are free from landlines and mobile phones.

When to use NHS111:

Call 111 if:

you need medical help fast but it’s not a 999 emergencye. a life-threatening situation
you think you need to go to A&Eor need another NHS urgent care service
you don’t know who to call or you don’t have a GP to call
you need health information or general advice.

For less urgent health needs, contact family doctor or Pharmacist when they are open.

For immediate, life-threatening emergencies, continue to call 999.

How does it work?

Your call will be answered by a team of trained advisers, supported by experienced nurses and paramedics.

They will take a history from you and ask various questions to assess your symptoms. From this then will then be able to advise you regarding the best course of action.

They may advise you to attend:

Your usual surgery
A&E
Out of hours doctor
Urgent care centre
Walk-in centre
Emergency dentist
Late-opening chemist

If they feel you require urgent assistance they can arrange for an ambulance to be sent to you.

BOOSTER JABS

In line with the Government’s announcement, the NHS is aiming to offer every adult the chance to book a COVID-19 booster vaccine by the end of the year. This means our practice is now prioritising the booster rollout.

As part of this, some of our routine services may be stood down temporarily to allow us to focus on protecting as many patients as possible.

We are still there for anyone who may need care for an urgent need, but would ask for patience as we support this key national priority over the coming weeks. We hope to be able to stand back up any services as soon as possible and will update this page as soon as we know more.

Please don’t forget there are many services available for you, depending on your condition. These include:

Self-care – This is the best choice to treat minor illnesses and injuries such as hangovers, coughs, colds, grazes, small cuts or sore throats. Many of these can be treated at home, simply with over-the-counter medicines and plenty of rest.
Pharmacy – Pharmacists can give advice on and treat a range of symptoms. They can support you with things such as diarrhoea, earaches, painful coughs, sticky eyes, teething and rashes.
NHS 111 – You can access 111 online or via the telephone. This is for any urgent but non-life threatening health concerns. They will be able to signpost you to the relevant service and provide advice where appropriate, or book you in to an Urgent Treatment Centre.
A&E / 999 – You should only attend A&E or dial 999 in a life-threatening emergency such as severe bleeding, breathing difficulties and severe chest pain.

If you are now eligible for your COVID-19 booster please book it as soon as you can. It is vital as many people as possible get boosted as soon as possible. Please do not ring the practice regarding your boosters, instead visit Covid-19 Vaccine | City Of Wolverhampton Council or call 119 to book an appointment or to find a walk-in clinic near you. You can also find out more about who is eligible, how the vaccine is given and other frequently asked questions. If you are a housebound patient, there is a community team which will be coming out to you to vaccinate you, so please do not contact your GP as the team will be making contact with you.